The Assigned quick action provides a central location that displays all records assigned to your user account, sorted by area of the system. Use this feature to easily jump to associated assigned records without navigating directly to each area of the system.
Centralized View
See all your assigned records from one convenient location
System Area Sorting
Records organized by module for easy identification
Quick Navigation
Jump directly to any assigned record with a single click
Cross-Module Access
Access assigned items from Leads, Contracts, Jobs, and more
Real-Time Updates
List automatically reflects current assignments
Lightning Bolt Access
Available from any screen via the quick actions menu
Main View
View all records assigned to your user account organized by system area
Accessing Assigned Records
Access your assigned records from any screen in TRUE:
Click the lightning bolt icon at the top of any page
Select Assigned from the dropdown menu
View all records assigned to your user account, organized by system area
Jump directly to any assigned record:
Locate the desired record in the Assigned list
Click on the record to navigate directly to it in its respective module
The record will open in its full detail view
Records are organized by the following system areas:
System Area
Description
Leads
Sales leads assigned to you for follow-up
Contracts
Active contracts where you are the assigned user
Jobs
Jobs assigned to you for management
Tasks
Tasks assigned to you across all modules
Service Tickets
Service tickets requiring your attention
Frequently Asked Questions
General Usage
Click the lightning bolt icon at the top of any screen
Select Assigned from the quick actions menu
View all records assigned to you, organized by system area
The Assigned list displays records from multiple modules where you are designated as the assigned user, including:
Leads - Sales opportunities assigned to you
Contracts - Active contracts under your management
Jobs - Project jobs you are responsible for
Tasks - Action items assigned to you
Service Tickets - Support tickets requiring your attention
Open the Assigned quick action from the lightning bolt menu
Locate the desired record in the list
Click on the record to navigate directly to its detail view in the respective module
Records only appear in the Assigned list if you are specifically designated as the assigned user on that record. If a record is missing:
Verify you are set as the Assigned User on the record
Check that you have module access permissions for that area of the system
Confirm the record has not been archived or deleted
Assignment changes are made within each module, not from the Assigned quick action: