Purpose

The Favorites module allows users to bookmark records for easy, fast reference and navigation across different modules in TRUE. Mark frequently accessed records as favorites to build a personalized quick-access list available from any screen via the lightning bolt menu.

Quick Access
Jump to any favorited record with a single click
Cross-Module Support
Favorite records from any module in TRUE
Star Indicator
Yellow star shows which records are favorited
User-Specific Lists
Each user maintains their own personal favorites
Easy Management
Add or remove favorites via the hamburger menu
Lightning Bolt Access
Available from any screen via quick actions menu

Main View

View and navigate to all records marked as favorites

Accessing Favorites

Access your favorites list from any screen in TRUE:

  1. Click the lightning bolt icon at the top of any page
  2. Select Favorites from the dropdown menu
  3. View all records you have marked as favorites
Feature Description
Record Display Shows all favorited records across various modules
Quick Navigation Selecting any record navigates directly to that record in its respective module

How To Use

Add and remove favorites to build your personalized quick-access list

Adding a Favorite

  1. Navigate to the specific module containing the desired record
  2. Locate the record in the module's list view
  3. Click the hamburger icon for the record
  4. Select Add Favorite from the dropdown menu

Once a record is favorited:

  • A yellow star appears next to the hamburger icon for favorited records
  • The record now appears in the Favorites list under the lightning bolt icon

Removing a Favorite

  1. Navigate to the specific module containing the favorited record
  2. Locate the record in the module's list view (identified by the yellow star)
  3. Click the hamburger icon for the record
  4. Select Remove Favorite from the dropdown menu

Frequently Asked Questions

General Usage

  1. Click the lightning bolt icon at the top of any screen
  2. Select Favorites from the dropdown menu
  3. Click on any record to navigate directly to it in its module

Yes, you can favorite records from most modules in TRUE that support the hamburger menu actions. This includes:

  • Leads, Contacts, and Clients
  • Contracts, Jobs, and Quotes
  • Purchase Orders, Bills, and Materials
  • Personnel, Assets, and more

There is no hard limit on the number of favorites you can save. However, for optimal usability, it's recommended to keep your favorites list manageable by only including records you access frequently.

No, favorites are user-specific. Each user maintains their own personal favorites list that is not visible to other users. Other users can favorite the same records, but their favorites lists are completely separate from yours.

The Favorites list displays records in the order they were added. While there is no built-in sorting or categorization feature, you can manage your list by:

  • Removing favorites you no longer need frequent access to
  • Using the Assigned quick action for records assigned to you
  • Using module-specific filters and saved searches for complex navigation needs