Purpose 

The Reviews module enables workflow approvals across various modules in TRUE. Users can request reviews from manager-level users for different processes, supporting approval workflows for leads, quotes, jobs, bids, and contracts.


Reviews List View 

Search & Filter

Search field Search for specific review requests
Archive Toggle archived review records
"+" Icon Create a new review request
"↻" Icon Refresh the reviews list

Tab Options

My Reviews Display reviews assigned to you
Open Show all pending reviews
Approve Display approved reviews

Column Headers

NAME Title or description of the review request
Status (Open/Approved) Current state of the review

Action Buttons

Approve Accept and complete the review
Cancel Reject or cancel the review request
Open View review details

Selected Review

Details Section

Purpose Description of what needs to be reviewed
Archive Checkbox to archive the review record

Assigned Section

Assigned Users List of users assigned to review
"+" Icon Add users to the review
"🗑️" Icon Remove assigned user

Activity Log

Date Timestamp of activity
User Person who performed the action
Activity Description of action taken
"✏️" Icon Edit activity entry
Notes Additional information about the review
Applicants Related personnel records
Events Associated calendar events
"+" Icon Add related records
"🗑️" Icon Remove related items

Additional Features

Legacy Access to historical review data
"+" Icon Add new activity log entries

Creating Reviews

Most users will generate reviews from a record in TRUE.

  1. Navigate to a record in TRUE with access to Reviews.
  2. Select the Reviews icon.
  3. In the Reviews module, select the “+” icon.
  4. You will be prompted with a question to automatically associate this with the record you came from.
  5. Enter your review details!