Purpose

The integrated Time Clock in TRUE and TRUE Go allows users to clock in and out of jobs, contracts, divisions, work tickets, or facilities. It enables accurate timekeeping, tracks payroll activities, monitors travel between jobs, and manages unpaid breaks. The system pushes time punch data to the Time Card & Time Review modules. 

Accessing the Time Clock

Users can access the timeclock via the “Lightning” bolt icon, within individual records, or through the TRUE Time app. If attempting to schedule field operations, consider the “Schedules” workflow for creating Schedules and assigning TRUE Field/Time users as “Resources”.

To access the Time Clock

1. Select the lightning bolt icon from the main navigation bar
2. Choose "Time Clock" from the options
3. You will be directed to the Time Clock pin screen

Clocking In

1. Enter your four-digit pin (assigned in the Personnel module)
2. Select the green "Go" button
3. Allow location services if prompted for GPS data
4. Choose the appropriate cost center option (e.g., Quotes / Jobs)
5. Select the specific record to punch into (e.g., Job ID & name)
6. Confirm the punch on the confirmation screen

Clocking In Near a Cost Center

When near a cost center address (e.g., job site), the system may suggest clock-in options, however this is only available within TRUE, not TRUE Time:

1. Respond to the "Based on your location..." prompt
2. Select "Yes" for a suggested cost center or "No" to choose manually

Clocking Out

1. Enter your four-digit pin
2. Enter punch notes if required
3. Choose the appropriate payroll Activity for the punch duration
4. Respond to "Is your shift done now?"
   • "Yes" ends your shift
   • "No" offers options for unpaid break, travel, or clocking into another job

Clocking In Using “Schedules”

Clock-In/Punch-In

1. Open the TRUE Time app on your mobile device.
2. Enter your 4-digit PIN on the sign-in screen.
3. The Weekly Summary screen displays your total hours for the week.
4. Tap the "Punch In" button on the Weekly Summary screen.
5. Instead of selecting individual jobs, tap the "Schedules" button.
6. The app automatically displays schedules assigned to you for today.
7. Select the appropriate schedule from your assigned work.
8. Your time entry begins, linked to the correct Cost Center.

Clock-Out/Punch-Out

1. Tap the "Punch Out" button when ready to end your time entry.
2. Select the specific activity you worked on from the Activity Selection screen.
3. Add any necessary notes about the work performed.
4. Tap "Complete" to finalize the punch.

Special Punch Types

Travel Punch

Used when traveling between different jobs:

1. Select "Travel" when clocking out
2. Clock out of travel by entering your pin
3. Choose the relevant cost center and payroll activity
4. Decide to end shift or continue working

Unpaid Break

For breaks and lunch periods not paid:

1. Select "Break" when clocking out
2. Clock back in by entering your pin
3. Enter any required notes
4. Choose to end shift or continue working

Setup

Time Clock Pin

Time Clock pins are assigned in the Personnel module. Contact your system administrator if you need a pin assigned or changed.

Setting Up Payroll Activities

Payroll activities are predefined options for categorizing time worked. These are typically set up by system administrators to match your organization's needs.

Common Workflow Questions

1. How do I change my Time Clock pin?
2. What should I do if I forget to clock in or out?
3. How are travel times between jobs calculated and recorded?
4. Can I edit my time entries after clocking in or out?
5. How do I view my accumulated work hours for a pay period?