Users can access the Time Clock via multiple methods depending on their workflow and device.

The standard clock-in process for starting a work session.

1. Enter your four-digit PIN (assigned in the Personnel module)
2. Select the green Go button
3. Confirm your identity on the "Are you [Name]?" screen pulled from your Personnel record by selecting Yes (selecting No returns to the PIN entry screen)
4. Select Obtain GPS to capture your location, if prompted
5. Choose the appropriate cost center option (e.g., Quotes / Jobs)
6. Select the specific record to punch into (e.g., Job ID and name)
7. Enter a punch note if desired or required, then select Continue / Skip
8. The punch confirmation screen displays your name, the cost center, and the punch time — select Continue

When near a cost center address (e.g., job site), the system may suggest clock-in options.

1. Respond to the "Based on your location, do you want to clock into one of these?" prompt
2. The screen lists nearby cost centers (e.g., a Job or a Facility); select the Yes button next to the correct one
3. Or select No to choose manually from the full list

Clock in using assigned schedules in the TRUE Time mobile app for automatic cost center linking.

1. Open the TRUE Time app on your mobile device
2. Enter your 4-digit PIN on the sign-in screen
3. The Weekly Summary screen displays your total hours for the week
4. Tap the Punch In button
5. Tap the Schedules button instead of selecting individual jobs
6. The app automatically displays schedules assigned to you for today
7. Select the appropriate schedule from your assigned work
8. Your time entry begins, linked to the correct cost center

The standard clock-out process for ending work on a cost center.

1. Enter your four-digit PIN
2. Enter punch notes if required
3. Choose the appropriate payroll Activity for the punch duration
4. Respond to "Is your shift done now?"
5. Yes ends your shift completely
6. No opens the "What are you doing next?" screen with three options: Work (immediately clock into another job), Travel (travel between different jobs), or Break (take an unpaid break)

Clock-out procedure when using the TRUE Time mobile app.

1. Tap the Punch Out button when ready to end your time entry
2. Select the specific activity you worked on from the Activity Selection screen
3. Add any necessary notes about the work performed
4. Tap Complete to finalize the punch

Used when traveling between different jobs to track travel time separately from work time.

1. Select Travel when clocking out of a job
2. Travel time begins recording
3. When arriving at the next location, enter your PIN
4. Choose the relevant cost center and payroll activity
5. Decide to end shift or continue working at the new location

For breaks and lunch periods that are not paid time.

1. Select Break when clocking out
2. Break time is recorded as unpaid
3. Clock back in by entering your PIN
4. Enter any required notes
5. Choose to end shift or continue working

Time Clock shares the Time Review security permissions. Configured in Settings → Users / Access.

These settings in Settings (Gear icon) → Company Preferences → Time Clock change how Time Clock behaves. If a button or field described in this article is missing or behaves differently, check the matching preference below.

These settings in Settings (Gear icon) → Company Preferences → Time Clock control GPS-based cost center detection and punch location.

These settings in Settings (Gear icon) → Company Preferences → Time Clock control automatic break handling and how notes are captured on punches.

Time Clock PINs are assigned in the Personnel module by system administrators.

1. Contact your system administrator or HR manager
2. They will navigate to HR → Personnel
3. Select your Personnel record
4. Assign a 4-digit PIN in the Time Clock section
5. You will be notified of your assigned PIN

PIN changes must be made by a system administrator through the Personnel module.

1. Contact your system administrator
2. Request a PIN change
3. The administrator will update your PIN in the Personnel module

Payroll activities are predefined options for categorizing time worked. They help allocate labor costs to the correct categories for reporting and payroll processing.

Common Activity Types:

• Regular Time: Standard hourly work
• Overtime: Hours exceeding regular work schedule
• Travel: Time spent traveling between job sites
• Training: Time spent in training activities
• Meeting: Time spent in meetings or administrative activities

Payroll activities are configured in the Activities module in Settings by your system administrator.

If you forget to clock in or out, a manager can add or adjust time entries in the Time Review module.

1. Notify your supervisor or manager immediately
2. Provide the correct times for clock-in and clock-out
3. The manager will navigate to HR → Time Review
4. They can add a new punch or modify an existing punch
5. The correction will appear on your time card

Time entries can only be edited by users with appropriate permissions in the Time Review module.

• Employees: Cannot edit their own punches directly - must request correction from a manager
• Managers: Can edit punches in Time Review for their team members
• Administrators: Can edit any punch and configure editing permissions

All edits are logged in the system history for audit purposes.

You can view your hours through TRUE Time or the Time Card module.

Yes, Quotes can be used as cost centers for time tracking. The Quote must have the Time Clock toggle enabled in its Edit card.

1. Ensure the Quote has Time Clock enabled (Quotes module → open record → Edit → enable toggle)
2. When clocking in, select Quotes / Jobs as your cost center type
3. Search for and select the Quote by name or ID
4. Confirm your punch to start tracking time

Travel time is tracked as a separate punch type between job site clock-outs and clock-ins.

1. When leaving a job site, clock out and select Travel
2. Travel time begins recording immediately
3. When arriving at the next location, clock in to the new job
4. Travel time automatically ends and work time begins

Travel time appears as a separate line item in Time Review, allowing managers to review and adjust if needed. GPS coordinates may be captured at clock-in/out points for verification.

Break handling depends on your company's policies and system configuration.

Access to the Time Card module is controlled by user permissions. If you cannot see or access this module:

1. Contact your system administrator
2. Request the Time Card permission (ID #1462)
3. Once granted, you'll find the module in HR → Time Card

Managers can receive alerts when employees have time clock punches that were started but not completed from the previous day.

1. Navigate to Settings → Users / Access
2. Select the manager who should receive alerts
3. Go to the Access tab
4. Find the Time Review section
5. Enable Alert for Unfinished Time Clock Punches (ID #239)

A kiosk allows employees to clock in/out from a dedicated device at a facility location.

1. Set up a dedicated tablet or computer at the facility
2. Navigate to Settings (Gear icon) → Company Preferences → Connected Devices section
3. Assign the facility to the connected device (requires permission ID #231)
4. The device GPS location will be used for all punches from that kiosk