The Transactions List View displays key information for each transaction record in a multi-column table format.

Use the search bar and Filter button to locate specific transactions or narrow down the list.

Click the Gear icon on a transaction row to access available actions.

The Transaction Details view displays comprehensive information about the selected transaction record.

For transactions using check payment method, additional check management options are available via the Gear icon.

Click the Filter button in the List View to access these advanced search criteria.

Payment Methods

Transaction Types

Receipts are typically created automatically when processing customer payments in the Invoices module, but can also be entered manually in Transactions.

1. Navigate to Financial workflow → Transactions module
2. Click the New Transaction button
3. Select Receipt as the transaction type
4. Select the Client who made the payment
5. Choose the Payment Method (Cash, Check, Credit Card, etc.)
6. Enter the Amount received
7. Select the Bank Account where funds were deposited
8. Link to the source Invoice or document being paid
9. Add any notes in the Description field
10. Click Save to record the receipt

Disbursements are typically created automatically when paying bills, but can also be recorded manually for other payments.

1. Navigate to Financial workflow → Transactions module
2. Click the New Transaction button
3. Select Disbursement as the transaction type
4. Select the Vendor receiving the payment
5. Choose the Payment Method (Check, Wire, Credit Card, etc.)
6. Enter the Amount paid
7. Select the Bank Account from which funds were withdrawn
8. Link to the source Bill or expense being paid
9. If paying by check, record the Check Number
10. Click Save to record the disbursement

Use the Add Item feature to allocate a single transaction across multiple source documents or accounts.

1. Open the transaction in the Transactions module
2. Click the Gear icon on the transaction row
3. Select Add Item from the menu
4. Enter the allocation Amount for the first line item
5. Link to the first source document (Invoice, Bill, etc.)
6. Click Add Item again to create additional allocations
7. Continue adding items until the total equals the transaction amount
8. Verify that all line items sum to the correct total

Marking transactions as reconciled helps ensure your TRUE records match your actual bank statements.

1. Navigate to Financial workflow → Transactions module
2. Use the Filter button to show only unreconciled transactions for a specific bank account
3. Compare the transactions with your bank statement
4. For each matching transaction, click to open the details view
5. Check the Reconciled checkbox
6. Click Save to mark the transaction as reconciled
7. Repeat for all transactions appearing on the bank statement
8. Investigate any discrepancies between TRUE and bank records

Use the Advanced Filter to quickly locate transactions that haven't been reconciled.

1. Navigate to Financial workflow → Transactions module
2. Click the Filter button
3. Under Reconciled/Unreconciled, select Unreconciled
4. Optionally, filter by Bank Account to focus on a specific account
5. Optionally, filter by Date range to narrow the results
6. Click Apply Filter to display only unreconciled transactions

Vendor credits are typically created automatically when processing credit memos in the Credit Memos module.

1. Navigate to Financial workflow → Credit Memos module
2. Switch to Vendors mode
3. Create a new credit memo for the vendor credit received
4. TRUE automatically creates a Vendor Credit transaction
5. The credit will appear in the Transactions module with type "Vendor Credit"
6. Apply the credit when paying future bills from that vendor

Voiding a transaction marks it as inactive while preserving the record for audit purposes.

1. Navigate to Financial workflow → Transactions module
2. Locate the transaction you need to void
3. Click the Gear icon on the transaction row
4. Select Edit to open the transaction details
5. Change the transaction type to Void
6. Add a note in the Description explaining why the transaction was voided
7. Click Save to record the void

Assign sequential check numbers to track physical checks issued to vendors.

1. Navigate to Financial workflow → Transactions module
2. Locate the disbursement transaction that was paid by check
3. Click the Gear icon and select Edit
4. In the transaction details, click the Gear icon again
5. Select Record Check
6. TRUE automatically assigns the next sequential check number
7. Verify the check number matches your physical check
8. Click Save to record the check number

Remove check information if a check number was assigned incorrectly or needs to be reissued.

1. Navigate to Financial workflow → Transactions module
2. Locate the transaction with the check number to be cleared
3. Click the Gear icon and select Edit
4. In the transaction details, click the Gear icon again
5. Select Clear Check
6. Confirm that you want to remove the check information
7. Click Save to apply the change

Store digital copies of checks for record-keeping and audit purposes.

1. Scan or photograph the front and back of the check
2. Navigate to Financial workflow → Transactions module
3. Locate the receipt transaction for the check
4. Click the Gear icon and select Edit
5. Click on the Check Front placeholder image
6. Upload the scanned image of the check front
7. Click on the Check Back placeholder image
8. Upload the scanned image of the check back
9. Click Save to attach the images

TRUE uses an Undeposited Funds account as a temporary holding account for customer receipts before they are deposited to a bank account. This matches real-world cash handling where payments are collected and then deposited in batches.

How It Works:

1. When a customer payment is received, it is recorded as a Receipt
2. The receipt is automatically debited to the Undeposited Funds account (set in Default Ledger Accounts)
3. Receipts remain in Undeposited Funds until you create a Deposit Ticket
4. The deposit ticket moves funds from Undeposited Funds to your actual bank account
5. This creates matching journal entries for your bank reconciliation

Deposit tickets move customer receipts from the Undeposited Funds account to your bank account. This matches your physical bank deposits and creates proper journal entries. Requires permission: Mode Access to Deposits (ID #1582)

1. Navigate to Financial → Transactions → Deposits mode
2. Click the + icon to create a new deposit ticket
3. Set the Date to match your bank deposit date
4. Select the Bank Account where funds will be deposited
5. Click the + icon to add transactions to the deposit
6. Select the receipts (undeposited transactions) to include
7. Verify the total matches your physical deposit slip
8. Click Approve to create the journal entry and complete the deposit

TRUE can produce physical checks using your firm's check template. Bill payment transactions flow through the Check Register where checks can be printed. Requires permission: Mode Access to Check Register (ID #1581)

Check Printing Workflow:

1. Create bill payment transactions in the Bills module
2. Payment transactions automatically appear in the Check Register
3. Navigate to Financial → Transactions → Check Register mode
4. Select the disbursement transactions to print
5. Load check printing paper in your printer
6. Click Print Checks to generate physical checks
7. TRUE uses your firm's configured check template to format the output

Check Template Setup:

Each firm has a unique check template that must be configured to match their check stock. Contact your administrator or TRUE support to import and configure your check template.

Access to the Transactions module is controlled by user permissions. If you cannot see or access this module:

1. Contact your system administrator
2. Request the Module Access (Transactions) permission (ID #1580)
3. Once granted, you'll find the module in the Financial workflow

The ability to delete transactions requires a specific security permission. If you cannot delete transactions:

1. Contact your system administrator
2. Request the Delete Transactions permission (ID #1094)
3. This permission is found in the Transactions section of user access settings

Alert notifications are controlled by user permissions. To enable reconciliation alerts:

1. Navigate to Settings → Users / Access
2. Select the user who should receive alerts
3. Go to the Access tab
4. Find the Transactions section
5. Enable Alert when Transaction is Reconciled (ID #1097)

The Transactions module includes specialized modes that require separate permissions.

1. Contact your system administrator
2. For Check Register access, request Mode Access to Check Register permission (ID #1581)
3. For Deposits access, request Mode Access to Deposits permission (ID #1582)
4. These permissions are found in the Transactions section of user access settings