Table of Contents

Purpose

When reporting an issue within TRUE, screenshots helps our team to expedite the resolution.

  1. Include the entire screen of TRUE when submitting screenshots so we can see as much information on the screen as possible.
  2. Please click the relevant link below to obtain information regarding taking screenshots (choose based on the operating system you're using):
  3. Navigate to the Question Mark Icon and select “Request Support”
  4. Users can then simply drag and drop screenshots or other files into the "Screenshot" field of the submission screen (Shown Here).