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Purpose This guide provides a comprehensive overview of TRUE's user interface, helping new users understand common icons, navigation patterns, and...
July 11th, 2024 1117 views 1 likes
Problem The user receives an "Incorrect Password" notification upon attempting to log in to TRUE. Solutions & Recommendations If the...
August 28th, 2024 1732 views 1 likes
Purpose This guide provides instructions for adjusting subscriptions and creating new users in TRUE. All TRUE users require a license,...
September 7th, 2024 1921 views 0 likes
Purpose The email setup module allows users to configure email settings to send eForms via email from within TRUE. This...
May 7th, 2024 2058 views 0 likes
Purpose Located in the upper right-hand corner of the screen, the question mark icon will give you the option to view...
May 9th, 2024 795 views 0 likes
Purpose TRUE offers two primary workflows for managing work: Jobs and Contracts. This guide helps you determine which workflow best...
August 30th, 2024 927 views 0 likes
Purpose Steps to create and send video recordings or screenshots when reporting issues. Screenshots When reporting an issue within TRUE,...
August 31st, 2024 1049 views 0 likes
Purpose The Advanced Filter is a powerful search tool available across most TRUE modules. It allows you to find specific...
July 16th, 2024 1078 views 1 likes
Purpose The Global Search (Quick Search) feature provides rapid access to records across TRUE through both module-specific and system-wide searches....
December 20th, 2024 639 views 0 likes
Purpose Customer Relationship Management (CRM) in TRUE refers to the integrated set of features that help construction subcontractors manage their...
March 27th, 2025 564 views 0 likes
Purpose Schedule-based time tracking eliminates the complexity of manual job selection during clock-in by pre-assigning employees to specific work through...
July 3rd, 2025 235 views 0 likes
Purpose TRUE includes AI-powered tools designed to reduce time spent on data entry and document creation. From email template generators...
September 4th, 2025 298 views 0 likes